Project Coordinator

Project Coordinator · So Cal, California
Department Project Coordinator
Employment Type Full-Time
Minimum Experience Experienced

The Project Coordinator is responsible for supporting the entire process from Quote to Order Processing, through Delivery & Installation.  This full-time position provides support for Sales, Project Management, and Annuity Teams in Southern California and the Pacific Northwest to ensure client satisfaction.  The role is focused on building sustainable relationships of trust through open and interactive communication amongst internal and external teams.


Specific responsibilities include:

 

Customer Service

  • Communicates with customers regarding order status, punch list resolution and scheduling of orders for delivery/installation
  • Provides clarification and answers for customer questions regarding order issues

Order Preparation

  • Assists sales with preparation of the quotation; reviews quote and prints for sales presentations
  • Reviews and proofs order for basic information (i.e. ship to, bill to, contract number, etc.), accuracy and completeness
  • Processes orders into our internal system and transmits orders to manufacturers electronically including invoicing and collections (sending email follow-up)

Sales Order Management

  • Disperses order information to appropriate internal and external personnel (sales staff, operations, customer, etc.)
  • Checks acknowledgments against order; resolves discrepancies with factory; tracks shipments and shortages.
  • Reviews receiving information from field operation and matches to order; resolves discrepancies before approval and sending to payables

Work Order Management

  • Prepares installation packages for the Service division
  • Schedules installations with the Service Coordinator and Install manager

File Control

  • Maintains master sales order and work order files, ensuring file is complete and up to date

Sales / Work Order Close-Out

  • Maintains and files customer sign-offs for all assigned sales/work orders

 

Qualifications + Skills:

  • Superior communication and customer service
  • Dependable, efficient and detail oriented
  • Commercial Furniture Industry experience preferred
  • Experience with order entry, tracking, and scheduling


PeopleSpace is a market leader, providing workspace strategy, contract office furniture, custom solutions, and architectural wall products.  We are hiring in all offices (Irvine, Los Angeles, Bay Area, Portland and Seattle) for qualified individuals in the following roles: Account Managers, Sales Coordinators, Project Designers, Project Coordinators, Business Development Manager GSA (Los Angeles), Director of Healthcare (Bay Area), Customer Experience Concierge (Irvine).  Remote positions available for Project Designers and Project Coordinators.


We have over 21 years of success in creating environments to improve the well-being, culture, engagement, and retention of both our client’s employees and our team members. As one of Haworth’s top global dealerships, we boast the largest dealership footprint on the West Coast with five Customer Experience Centers.  PeopleSpace is a dynamic and rising organization that provides great upward mobility for individuals who are looking to learn, grow and find a long-term home.  We offer great benefits and foster an inspired company culture based on our core values.  


Visit us at peoplespace.com to learn more regarding the positions.


PeopleSpace is an equal opportunity employer.  If any accommodations are needed for applicants during the selection process, please notify the Director of Human Resources during the recruitment process.  We appreciate your application, but only those selected for an interview will be contacted. 

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  • Location
    So Cal, California
  • Department
    Project Coordinator
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced